Quick Answer: How Long Does The CritiCall Test Take?

What is the hiring process for a 911 dispatcher?

What Is the Hiring Process for a 911 Dispatcher?Step One: Submit An Application.

Submit your application to the appropriate agency.

Step Two: Take The Test.

You will need to take a 911 Dispatcher test.

Step Three: Interview.

Step Four: Background Check.

Step Five: Drug Test.

Step Six: Psychological Evaluation..

What disqualifies you from being a 911 dispatcher?

Felony convictions. Serious misdemeanors. Current drug use or past drug abuse. Dishonorable discharge from military service.

How many hours do 911 operators work a week?

40Generally, Dispatchers work a 40-hour week; however, rotating shifts, compressed work schedules, and overtime are common.

What does a data entry test consist of?

During data entry tests, candidates are asked to enter written, verbal, or audio data quickly and accurately. Additionally, they are given tables of information and must compare them to each other, cross checking for errors.

How long does a 911 dispatcher test take?

about 2½ to 3 hoursHow Long Does the Dispatcher Test Take? The 911 Dispatcher test takes about 2½ to 3 hours to complete, including a short 10 minutes break.

What does the Criticall test consist of?

This assessment measures a variety of skills and traits needed to become a 911 dispatcher. Many of the skills being measured on the test include data entry, multi-tasking, decision making, prioritization, map reading, reading and writing comprehension, spelling, basic math, and memory recall.

What should I wear to a dispatcher interview?

dress nice. Men should wear a suit or slacks, dress shirt and a tie. Women should wear a nice pair of slacks or skirt with a nice top (nothing see-thru or low cut). Make sure its clean and ironed.

Do 911 operators get drug tested?

911 Dispatcher Qualifications Aspiring dispatchers will also typically need to pass a background check, vision and hearing exams, drug tests, and/or a lie detector test. Occasionally, 911 dispatchers may be required to hold a valid driver’s license.

How do I prepare for a dispatcher interview?

You should be honest, but do not mention the salary or benefits. Instead, focus on the importance of the job in an emergency situation. Dispatchers must record important information and calm upset or excited individuals. Draw upon these aspects of the position in your response.

What is the 911 dispatcher test like?

Introduction. 911 Dispatcher test assesses the skill level of the candidate in specific areas which include Problem Solving, Reading Comprehension, and Multi-Tasking, Listening and Prioritizing. Apart from a background check, drug test and an interview, this demanding position requires a reliable assessment tool.

What is it like being a police dispatcher?

A dispatcher’s job can be stressful, and they typically take many calls, deal with stressful situations, and must endure the pressure of responding quickly and calmly in life-threatening situations.

What do I wear to my Criticall test?

You can’t go wrong with business casual. Shirt and pants, tucked in. Business casual.

What is a critical thinking test?

A Critical Thinking test, also known as a critical reasoning test, determines your ability to reason through an argument logically and make an objective decision. You may be required to assess a situation, recognize assumptions being made, create hypotheses, and evaluate arguments.

How long does it take to become a 911 operator?

The U.S. Bureau of Labor Statistics notes that dispatcher training can generally take from 3-6 months to complete (www.bls.gov). CPR certification and completion of an emergency medical dispatch course may be a prerequisite for handling calls pertaining to medical emergencies.

How long does it take to get CritiCall test results?

2) How long does the entire process take? Processing takes approximately 2-3 months (varies from applicant). If you are selected to process, you will receive an email inviting you to schedule yourself for the CritiCall test.

Why do you want to be a 911 dispatcher?

“As a 911 dispatcher, it is your job to handle high-stress emergency situations. Employers are looking for candidates with strong communication skills that can calm callers as well as gather the necessary information to relay to emergency responders.

What is a dispatcher test?

To work as a police dispatcher in most states, you must pass a written dispatcher exam. This exam assesses your general aptitude in areas such as oral and written communication, comprehension, problem solving and critical thinking.

What is passing score for CritiCall test?

Basic Skills The pass mark for both of these tests is 70%. Reading Comprehension. This part tests the candidate’s ability to read and understand information presented in written form, e.g. manuals and training materials, as well as written data recorded about incoming calls. The pass mark for this test is 60%.